Answer 20 Multiple Choice Questions

Question 1

  1.  

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    Strategic planning takes place at the top management level and is called _________.

4 points  

Question 2

  1.  

    Benchmarking is a way companies ______________.

4 points  

Question 3

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    A hospitality industry CEMP is divided into seven major functions, one of which is ______________.

4 points  

Question 4

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    Some of the important characteristics for good leadership are ________.

4 points  

Question 5

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    Operational planning, created for up to one year, includes seven steps of ____________.

4 points  

Question 6

  1.  

    Being a hotel manager requires that one ________.

4 points  

Question 7

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    Most planning in larger businesses today is _________.

4 points  

Question 8

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    An environmental scanning and forecasting of a business may predict the ____________.

4 points  

Question 9

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    The difference between leadership and management is that ________.

4 points  

Question 10

  1.  

    In the field of technology, a new trend in planning is ______________.

Question 1

  1.  

    The two main categories of food-and-beverage operations are _________ and _________.

4 points  

Question 2

  1.  

    The main difference between public and private events is:

4 points  

Question 3

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    You visit a restaurant where you find wine lists, varied menus, full service, and celebrity chefs. What type of restaurant is this?

4 points  

Question 4

  1.  

    When and where did the first Olympic Games take place?

4 points  

Question 5

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    What is the name for recreation that takes place on state and federal lands and in city, state, or national parks?

4 points  

Question 6

  1.  

    What are the two main types of recreation?

4 points  

Question 7

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    A type of restaurant that has more than one location with the same name under the same ownership is a _________.

4 points  

Question 8

  1.  

    According to the text, _________ is the fastest-growing segment of the hospitality industry.

4 points  

Question 9

  1.  

    Jobs in the entertainment industry include _________.

4 points  

Question 10

  1.  

    Which are the major categories used to classify leisure activities?