“Arrival and Registration” Please respond to the following:
- Briefly describe a hotel with which you are familiar and make at least one recommendation for improvement regarding its registration procedure.
- Beside those discussed in Chapter 8, come up with a way to mitigate the frustration customers feel when they need to wait at registration. Please be as creative as you like.
TYPE EACH QUESTION BEOFRE ANSWER THEM. WRITE ON YOUR OWN WORDS. NO PLAGRISIM
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