Health Information and Quality Management

Health Information and Quality Management

  • Please read the case “New York’s Subway System Is Crumbling” on Page number 277, Chapter 7 – “Individual & Group Decision Making”available in your textbook/e-textbook “Management: A Practical Approach” 9th edition by Kinicki, A., & Williams, B., and answer the following questions:

Assignment Question(s):(Marks 5)

  • What is the underlying problem in this case from NYCTA President Andy Byford’s perspective?(2marks)
  • What barriers to decision making were prevalent before Byford’s arrival? Explain.(1.5 marks)
  • Which Nonrational decision making model does Byford employ? How?(1.5 marks)