Human Resource Management in Public Service Exam Practice

Human Resource Management in Public Service Exam Practice

Human Resource Management in Public Service

  • Chapter 3, “Recruitment: From Passive Posting to Social Media Networking”
  • Chapter 4, “Selection: From Civil Service Commissions to Decentralized Decision Making” (pp. 131–175)

Berman, E. M., Bowman, J. S., West, J., & Van Wart, M. R. (2020).

 

Berman, Bowman, West, & Wart, Human Resource Management in Public Service, Sixth Edition SAGE Publishing, 2020 Study Questions Chapter 3: Recruitment: From Passive Posting to Social Media Networking 1. What are key paradoxes of recruiting? (99–100) 2. Which decades were the high water mark for prestige of the public service? (100) 3. What five factors affect finding talented workers? (102) 4. Which is often the first factor that potential applicants review and consider? How do the private, public, and nonprofit sectors compare in this respect? (103) 5. What is your experience with recruitment from an applicant’s perspective? (101) Berman, Bowman, West, & Wart, Human Resource Management in Public Service, Sixth Edition SAGE Publishing, 2020 6. What are the three steps in recruitment or staffing? (105) 7. What is proceduralism? (105) 8. What are three ways government reform initiatives have changed staffing? 106–107) 9. What is a labor-market survey? (107) 10. Why do a needs assessment? (107) 11. What are examples of important issues that can be found by a needs assessment? (104) 12. What are some forms planning can take? (107–108) Berman, Bowman, West, & Wart, Human Resource Management in Public Service, Sixth Edition SAGE Publishing, 2020 13. What are some red flags for managers? (109) 14. What is the point about hiring underqualified, but high-potential candidates? (109) 15. What is “pool hiring?” What are its advantages? (110) 16. What are three options concerning the breadth of involvement in recruiting? (110) 17. What are some advantages of generalists? (110) 18. What are some advantages of specialists? (111) 19. What are three key considerations in drafting job announcements? (111 and following) Berman, Bowman, West, & Wart, Human Resource Management in Public Service, Sixth Edition SAGE Publishing, 2020 20. What are the pros and cons of job posting? (111) 21. What are the pros and cons of electronic postings? (111) 22. What is electronic job posting? (114) 23. What are the pros and cons of personal contact recruitment? (116) 24. What are the pros and cons of newspaper recruitment? (117) 25. What are the pros and cons of trade journals? (117) 26. What are the pros and cons recruiting through internships? (117) 27. What are the pros and cons of external recruitment (headhunting)? (118) 28. What are the pros and cons of noncompetitive recruitment? (118) Berman, Bowman, West, & Wart, Human Resource Management in Public Service, Sixth Edition SAGE Publishing, 2020 29. What is talent management? (119) 30. What is a major recruiting strength for many government and not-for-profit organizations? What are some of the typical areas of involvement for these organizations? (120) 31. What are three factors to consider in recruiting for diversity? (120–121) 32. Which of the recruitment tips are most useful? Why? (122–123) 33. Which of the career planning tips are most useful? Why? (124–125) Berman, Bowman, West, & Wart, Human Resource Management in Public Service, Sixth Edition SAGE Publishing, 2020 Study Questions Chapter 4: Selection: From Civil Service Commissions to Decentralized Decision Making 1. What are three paradoxes related to selection? (131–132) 2. What are some similarities in recruitment between the United States and other countries? (133) 3. What are seven criteria used in selection? (133) 4. What are the limitations of electoral popularity as a criterion? (134) 5. What is the status of social class as a criterion? (134) 6. What is implied by the patronage criterion? (135) 7. What are the three criteria used in patronage selection? (135) Berman, Bowman, West, & Wart, Human Resource Management in Public Service, Sixth Edition SAGE Publishing, 2020 8. What is emphasized in merit systems? (135) 9. What justifications are used to support seniority? (137) 10. What are the pros and cons of seniority? (137) 11. What are some types of representativeness? (137) 12. What is fit as a selection principle? (138) 13. What is the spoils system? (140) 14. What are four features of the Pendleton Act? (141) 15. What are four complaints made against civil service systems? (142) Berman, Bowman, West, & Wart, Human Resource Management in Public Service, Sixth Edition SAGE Publishing, 2020 16. What is the Federal excepted service and is it really noncompetitve? (143) 17. What is a temporary employee? (144) 18. What is a term worker? (144) 19. Why has there been an increasing interest in finding opportunities for older workers? (144) 20. Explain the use of technology in selection. (144) 21. What three areas can potentially share responsibilities for selection? (144) 22. What is the newer 1990s model? (144) 23. What are the pros and cons of the newer 1990s model? (145) Berman, Bowman, West, & Wart, Human Resource Management in Public Service, Sixth Edition SAGE Publishing, 2020 24. What dominant values are associated with each of the six historical time periods? (146) 25. What are three acceptable test validation strategies? (146) 26. What is content validity? (147) 27. What is criterion validity? (147) 28. What is construct validity? (147) 29. Where is construct validity often used? (147) 30. What are the four phases of screening? (148–149) 31. What is an unassembled exam? (148) 32. What are examples of jobs requiring licensure? (150) Berman, Bowman, West, & Wart, Human Resource Management in Public Service, Sixth Edition SAGE Publishing, 2020 33. What are some examples of general aptitude and trait tests? (152) 34. What are examples of performance tests? (153) 35. How are work samples used? (153) 36. What three screening criteria are viewed as the most important information sources for predicting performance “to a great extent?” (Exhibit 4.5) (154) 37. What is the trend regarding testing? (153) 38. What are some issues to clarify regarding interviews? (155) 39. What are some errors to avoid concerning interviewing? (155) 40. What is the current status of the rule of three? (156) 41. Which three tips on preparing for an interview are most helpful? (155) 42. What are five ways to assess applicant’s critical thinking and applied ability? (157) Berman, Bowman, West, & Wart, Human Resource Management in Public Service, Sixth Edition SAGE Publishing, 2020 43. What can give rise to negligent-hiring lawsuits? (162) 44. What should be addressed in telephone reference checks? (162) 45. What are some unacceptable questions to ask applicants? (159) 46. What are some factors in contingent hiring? (163) …