Option #1: Performance Improvement Memo

1. For this assignment, select one of the following performance opportunities: 

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• Patients experience long wait times and delays for outpatient diagnostic services.

• A large number of hospitalized patients develop a wound infection following surgery.

2. Next, select a specific improvement model (such as PDSA, RCI, FOCUS-PDCA, FADE, Lean, or Six Sigma) to address your chosen opportunity. 

3. Write a memo addressed to the CEO of the organization, explaining why the model you chose would work best for that opportunity.  

4. The memo should be well-written and meet the following requirements:

• Two pages (single-spaced) in length plus a title page and a reference page

• Includes at least three references from the peer-reviewed articles. The FAMU-Coleman Library is a good place to find peer-reviewed articles. 

Memo was first posted on February 9, 2020 at 6:39 am.
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