Quality Management

Part 2

Tasks for Part 2 will be completed in Week 5 and will be 250–300 words. The project deliverables for this week are as follows:

  1. Week 5: Roll-Out
    • Describe the process of rolling out this new company-wide quality initiative. Pay specific attention to the logistics and supply chain management functions. Include the following:
      • A communication plan
      • Recommended sequence of steps to get personnel trained
      • Stakeholders on board (e.g., the vendor base, trucking companies, warehouse personnel)

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Quality Management

Review and reflect on the knowledge you have gained from this course. Based on your review and reflection, write at least 3 paragraphs on the following:

  • What were the most compelling topics learned in this course?
  • How did participating in discussions help your understanding of the subject matter?
  • Did you have an opportunity to attend or listen to the weekly Live Chats? How did attending or listening to the Live Chats help in your understanding of the material and weekly deliverables?
  • Is anything still unclear that could be clarified?
  • What approaches could have yielded additional valuable information?
  • The main post should include at least 1 reference to research sources, and all sources should be cited using APA format.

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Quality Management

The Key Assignment first draft should contain material from Weeks 1–4 and should be 1,250–1,600 words.

For this unit’s assignment, you are to add the following section to your draft:

Quality Tactics and the Logistics and Supply Chain Functions (300–400 words) 

Identify what tools are applicable internally and why
Identify and explain what tools are applicable externally with vendors 
Include your cited references from three new sources

Week 4: Quality Tactics and the Logistics and Supply Chain Functions (300–400 words)
What tools are applicable internally
What tools are applicable externally with vendors

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Quality Management

Continue working on your training manual. Complete the following tasks for your project

  • Update the Quality Control Manual document title page with the new date.
  • Update the previously completed sections based on the instructor’s feedback.
  • Add the following section for Week 3:
    • Week 3: General Quality Strategies and Tools (400–500 words)
      • Create a comparative table that shows the various definitions, risks, and value of each of the following quality management tactics:
        • Establishing customer expectations
        • Designing quality
        • Defining metrics
        • Mistake-proofing
        • Kaizen
        • Six Sigma
    • If there are other tactics you would prefer to address, feel free to switch out up to two of the above with others you find.
    • Be sure you are adding at least three new cited references with this submission.

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Quality Management

Discuss the following points regarding the total quality management (TQM) concept:

  • Using personal experience in regard to the quality improvement programs that you discussed in the previous week, which of the following specific quality program tactics were involved?
    1. Increased or decreased inspection
    2. Designing quality in
    3. 5S
    4. Kaizen
    5. Mistake-proofing
    6. Other
  • Describe the specifics of what was done. In your discussion, provide supporting examples.
  • Based on additional research, what other TQM approaches could have been beneficial during the quality improvement program?

The Professor wants us to use past work experiences and which tactics were used to keep business productive. It is a discussion board. 

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Quality Management

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Quality Management

  • Week 2: The Role of Leadership (300–400 words)
    • Research and summarize senior management’s role in successful quality improvement programs. Be sure to use real, researched examples to demonstrate your points. The Baldrige Award site list of recipients could be a good resource for examples.
    • In general, identify senior management’s specific role in these large-scale strategic quality programs? Cheerleader? Role model? Decision maker? Resource provider? What else?
    • Why must firms adopt the identified roles? What is the risk of not using the roles?
    • Indicate how senior and middle management should derive the metrics to use to monitor and communicate performance?
  • With each week, you should include a minimum of 3 new cited references. As such, the references should be varied and different with each section addition. You can reuse references, but repeat references do not count toward the minimum 3 new cited references.

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Quality Management

Discuss the following points regarding the total quality management concept:

  • Discuss personal experience in regard to quality improvement programs.
    • If you have no experience, you should gain some from friends or work colleagues or—as a last resort—news articles.
    • If news reports are used, references and in-text citations must be provided.
  • What has led to the more comprehensive strategic view about total quality management?
  • What impact did the quality improvement program have on the company or organization? Please provide specific examples demonstrating the impact.
  • Why do some quality initiatives fail?

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Quality Management

Week 1: Introduction (250–300 words)

  • You will prepare an outline of the Quality Control Manual. The first part of the manual will be the Introduction.
    • Provide a history of the quality management evolution and why it is needed.
    • List and discuss 2–3 of the specific directions that companies are adopting in terms of strategic quality management.
    • Clearly identify the organization that your quality control manual is intended for.
    • Explain the evolution of and the pros and cons of such programs as Deming and Six Sigma.
  • With each week, you should include a minimum of 3 new cited references. As such, the references should be varied and different with each section addition. You can reuse references, but repeat references do not count toward the minimum 3 new cited references.

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Quality Management

Primary Task Response: Within the Discussion Board area, write 250–300 words that respond to the following questions with your thoughts, ideas, and comments. This will be the foundation for future discussions by your classmates. Be substantive and clear, and use examples to reinforce your ideas.

Library Research Assignment

Discuss the following points regarding the evolution of total quality management concepts:

  • Prior to the advent of the total quality management concept, what was senior management’s typical approach toward quality?
    • In your discussion, provide an example showing management’s typical approach toward quality.
  • What has led to the more comprehensive strategic view of total quality management?
  • What are the benefits of a more comprehensive strategic view? Please support your discussion with an example.

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QUALITY MANAGEMENT

I need the 3 part question answered. This is everything in the question.. Understand that there is NOTHING INCOMPLETE, I have added everything that was sent to us.

a. Of the 9 process steps in the Process Improvement (Final Q 1) document, which specific steps in that process are experiencing lean wastes and/or process cycle time issues (please note, there is more than one step experiencing issues). In your response, name the process step, and/or the transfer interface between steps, and what waste(s) or cycle time issue is involved. Be sure to use standard lean/six sigma terminology that we used in the course when referring to any of the quality concepts; e.g., transportation waste when referring to situations involving a lot of moving around from one place to another.

b. Which of the process steps you identified in part a do you believe could benefit from process improvement and why?

c. What changes would you institute in the process to improve the steps you cited in part b of this question and describe how those changes improve the process. Be specific about which process step(s) your improving and thoroughly describe the improvement to that step. [Note: This question ties to what you decided was important in part b question above.] Also, when answering how you would improve a given process step, assume you have an unlimited budget and personnel resources and you can do almost anything you want as long as it doesn’t violate the laws of physics or the judicial system. Be cautious though because process improvement is designed to save time, money, and resources in doing the needed work. For example, automation is good, and also potentially expensive, so is it worth it for the improvement? – you will have to be the judge of that.

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