Social Media and Business Writing Questions

After reading the assigned readings, respond to the following prompt in your discussion board post.

  • Question: Using the information contained in this week’s lesson, crowdstorm ideas for your first written paper. The topic is “Social Media and Business Writing.”

I expect that these posts will be at least 2 paragraphs in length and be written in a relatively formal academic style taking grammar and spelling into consideration. Please ensure that you provide the page from the text where you drew your answers.

For example: Customers expect organizations to be responsive to their needs (p. 9).


Guffey, M. E. and Loewy, D. (2018). Business Communication: Process & Product. 9th Ed. CENGAGE Learning,

Organizing and Drafting Business Messages


  • Generate and organize ideas resulting from techniques such as brainstorming and brainwriting along with social media techniques such as crowdsourcing, crowdstorming, and crowdfunding.
  • Compose the first draft of a message using a variety of sentence types and avoiding sentence fragments, run-on sentences, and comma splices.
  • Draft well-organized paragraphs using (a) the direct plan to define, classify, illustrate, or describe; (b) the pivoting plan to compare and contrast; or (c) the indirect plan to explain and persuade. Paragraphs should include (a) topic sentences, (b) support sentences, and (c) transitional expressions to build coherence.